Refund policy

Angelic Inspirations LLC – Returns & Refunds Policy

Effective Date: November 7, 2025
Last Updated: November 7, 2025

At Angelic Inspirations LLC (“we,” “us,” “our”), we stand by our mission to provide high-quality, faith-inspired apparel that uplifts and empowers. Each product is custom-made when you place your order, through our trusted print-on-demand production partner, Printify.

Because all items are made-to-order, we do not maintain inventory or accept physical returns of merchandise. However, we are committed to ensuring that every customer receives exactly what they ordered and that each product meets our quality standards.

🔹 1. Damaged, Misprinted, or Defective Items

We take great care in quality control, but if your item arrives defective, misprinted, or damaged, please contact us within 30 days of delivery at
📧 support@angelicinspirations.com

Include the following in your message:

  • Your order number
  • A brief description of the issue
  • Clear photos of the defect, misprint, or damage

Once verified, we will offer you one of the following at no cost to you:

  • A free replacement of the same item, or
  • A refund issued to your original payment method or as store credit

You do not need to return the defective item unless we specifically request otherwise.

We handle all customer service directly and file any claims with our fulfillment partner, Printify, on your behalf.

🔹 2. Lost or Incorrect Orders

If your order is lost in transit or you receive the wrong product, please notify us as soon as possible.
We’ll investigate with our fulfillment partner and shipping carrier to resolve the issue quickly.

Depending on the outcome, we will:

  • Issue a replacement order, or

Angelic Inspirations LLC – Returns & Refunds Policy

Effective Date: November 7, 2025
Last Updated: November 7, 2025

At Angelic Inspirations LLC (“we,” “us,” “our”), we take pride in creating faith-inspired apparel designed to uplift and empower. Each item is custom printed to order through our trusted production partner, Printify, to reduce waste and promote sustainable manufacturing.

Because every product is made uniquely for each customer, we do not accept physical returns of merchandise. However, we are committed to ensuring every order meets our high quality standards.

🔹 1. Eligibility for Refunds and Replacements

We accept refund or replacement requests only for defective, damaged, or misprinted items.

If you receive a product that is damaged, misprinted, or materially different from what you ordered, please contact us within 30 days of delivery at:
📧 support@angelicinspirations.com

Please include:

  • Your order number
  • A clear description of the issue
  • Photos showing the defect or misprint

Once verified, we will arrange a replacement or a refund.
You will not need to ship the item back unless explicitly requested.

🔹 2. How Refunds Work (Two-Transaction Process)

Refunds for defective or misprinted products follow this process:

  1. You contact us with evidence of the issue.
  2. We file a claim with Printify on your behalf, including your photos and order details.
  3. Printify reviews the claim and, if approved, refunds Angelic Inspirations LLC for the production and shipping costs.
  4. We then refund you, the customer, directly through Shopify to your original payment method or as store credit.

Please note: Printify does not issue refunds directly to customers.
Refunds are processed by Angelic Inspirations LLC once Printify has approved and reimbursed the defective item.

Refunds typically take 5–10 business days to appear in your account after approval, depending on your bank or payment provider.

🔹 3. Non-Defective Returns (Customer Preference Changes)

Because each product is made to order, we are unable to accept returns or provide refunds in the following situations:

  • You ordered the wrong size, color, or design
  • You changed your mind after placing the order
  • The product matches your order details but you no longer want it

Printify does not reimburse for these situations, and any refund or exchange would be at Angelic Inspirations LLC’s sole discretion.

To avoid disappointment, please:

  • Review our size charts before purchasing apparel
  • Double-check colors, styles, and order details prior to checkout

🔹 4. Lost or Incorrect Orders

If your package was lost in transit or the wrong item was delivered:

  • Contact us immediately at support@angelicinspirations.com
  • We will investigate with our fulfillment partner and carrier.
  • Once confirmed, we will either send a replacement or refund your purchase.

🔹 5. Cancellations

Orders begin production shortly after submission.
Once printing has started, your order cannot be canceled or changed.

If you realize there’s an error immediately after checkout, please contact us at support@angelicinspirations.com

— we will do our best to correct it before production begins.

🔹 6. No Physical Returns

  • Printify does not accept physical returns of any merchandise.
  • Customers should not send products back to Printify or to any return address listed on the package.
  • If a return is ever needed for quality review, Angelic Inspirations LLC will provide explicit instructions.

🔹 7. Refund Method and Timing

Refunds will be processed through Shopify to your original payment method or as store credit, depending on your preference and your bank’s capabilities.

Processing time: 5–10 business days after approval.
We will notify you by email once your refund has been issued.

🔹 8. Legal Disclaimer

Angelic Inspirations LLC is the merchant of record for all customer purchases.
We manage all refund and replacement decisions directly.
Printify assists with production and quality assurance but does not issue refunds or handle customer returns.

We reserve the right to update or modify this Returns & Refunds Policy at any time without prior notice.
The latest version will always be available on our website.

🔹 9. Contact Us

For questions about refunds, replacements, or order issues, please contact:

📧 support.angelicinspirationsllc@pm.me

 

Angelic Inspirations LLC
9003 Wingate Way
Sandy Springs, GA 30350, USA

Customer Service Hours:
Monday–Friday, 9:00 AM – 5:00 PM EST (excluding holidays)